The following general returns policy is applicable to all items sold on Re-Lieved.com.
You have 30 calendar days to return an item from the date you received it.
In general, an item may be eligible for return within the applicable return window if it fulfils one or more of the following conditions:
- Was delivered in a physically damaged condition
- Has missing parts or accessories
- Is different from what was ordered
- Is different from its description on the product detail page on Re-Lieved.com
- Products marked as “non-returnable” on the product detail page cannot be returned.
All items must be returned in their original condition, with price tags intact, user manual, warranty cards, original accessories and in the original manufacturer’s box/packaging as delivered to you. To be eligible for a Return or Refund, your item must be unused and in the same condition that you received it.
In some cases, items may not be eligible for return, including cases of buyer’s remorse such as incorrect model or color of product ordered or incorrect product ordered.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive a credit within a certian amount of days, depending on your card issuer’s policies.
You will be responsible for paying for your own shipping cost for returning our item. Shipping costs are non-refundable. If you receive a refund, the cost of return will be deducted from your refund.
5702 Bolsa Ave. Ste. 200
Huntington Beach, CA 92649